Privacy Policy
Harvard Wealth is committed to protecting your personal information and handling it responsibly. This Privacy
Policy explains how we collect, use, store, and disclose your personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Harvard Wealth is a financial planning practice operated by Chester Macdonald, Authorised Representative
of Professional Investment Services Pty Ltd (AFSL 234951). References to 'we', 'us', or 'our' in this policy refer to Harvard
Wealth.
2. What Personal Information We Collect
We may collect the following types of personal information:
• Your name, email address, phone number, and postal address
• Financial information relevant to retirement planning, including income, superannuation balances,
assets, liabilities, and expenditure
• Employment information, including your employer, role, and anticipated retirement date
• Health and lifestyle information where relevant to your retirement planning goals
• Information you provide when completing online forms, booking appointments, or contacting us directly
• Technical information collected automatically when you visit our website, including your IP address,
browser type, pages visited, and time spent on pages (collected via Squarespace analytics and Facebook
Pixel)
3. How We Collect Your Information
We collect personal information in several ways:
• Directly from you, when you complete a contact form, book an appointment, subscribe to our newsletter,
or engage with us in person, by phone, or by email
• From your Facebook profile, if you interact with our Facebook page, submit a Facebook Lead Form, or
contact us via Facebook Messenger
• Automatically through our website, using cookies, the Facebook Pixel, and Squarespace's built-in
analytics tools
• From third parties, such as referrers or your employer, where you have authorised them to share your
information with us
4. Cookies and the Facebook Pixel
Our website uses cookies and the Facebook Pixel, a tracking technology provided by Meta Platforms, Inc.
The Facebook Pixel allows us to measure the effectiveness of our advertising, understand how visitors
interact with our website, and show you relevant advertisements on Facebook and Instagram.
By visiting our website, you consent to the use of cookies and the Facebook Pixel in accordance with this
Privacy Policy. You may opt out of Facebook's use of your data for advertising purposes at any time through
your Facebook account settings or via the Digital Advertising Alliance opt-out tool.
5. How We Use Your Information
We use your personal information to:
• Provide you with financial planning advice and services
• Respond to your enquiries and book appointments
• Send you educational content, newsletters, and updates about our services, where you have consented
• Improve our website and the content we provide
• Comply with our legal and regulatory obligations as an authorised financial services representative
• Show you relevant advertising on Facebook and Instagram via custom and lookalike audiences
6. Disclosure of Your Information
We do not sell your personal information to third parties. We may share your information with:
• Professional Investment Services Pty Ltd, our Australian Financial Services Licensee, for compliance and supervisory
purposes
• Product providers, such as superannuation funds or insurance companies, where necessary to
implement your financial plan
• Our technology and service providers, including Squarespace (website hosting), Meta Platforms
(Facebook Pixel and advertising), and our CRM system, all of whom are required to handle your
information securely
• Government bodies, regulators, or law enforcement agencies where required by law
7. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access,
modification, and disclosure. Your information is stored securely on Australian servers where possible. Where
information is held by overseas service providers (such as Meta Platforms, Inc. in the United States), we take
steps to ensure those providers maintain appropriate privacy protections.
8. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request that we correct any inaccurate or out-of-date information
• Withdraw your consent to receiving marketing communications at any time by contacting us or using the
unsubscribe link in any email
• Make a complaint about our handling of your personal information
9. Complaints
If you believe we have not handled your personal information in accordance with this policy or the Australian
Privacy Principles, please contact us in the first instance. We will respond to your complaint within 30 days. If
you are not satisfied with our response, you may lodge a complaint with the Office of the Australian
Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
10. Contact Us
For any privacy-related enquiries, please contact Harvard Wealth at reception@harvardwealth.com.au or
through the contact form on our website at harvardwealth.com.au/getintouch
This Privacy Policy was last updated in June 2026 and will be reviewed annually or whenever there is a material
change to our data practices